24 Hour Service Available

Frequently Asked Questions

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Do You Certify for Medical Marijuana?

  

Yes, when it is medically determined medical marijuana is the right course of treatment for the patient. 


Our physicians evaluate past physician records, diagnostic imaging, and laboratory tests to ensure medical marijuana is the right treatment option. If at any time during the evaluation process it is determined that medical marijuana may not be the best course of treatment, our caring physicians will explain why and recommend alternative therapies. 


In some instances, further diagnostic testing may be required. In this case, we will be happy to provide referral services and interpret results with you during a future scheduled exam. 

Do You Provide Diagnostic Services?

While some diagnostic services can be performed in-house, should the scope of your exam require specialized imaging or laboratory tests, we will be happy to refer you to an appropriate facility capable of performing such diagnostics.  

Is Someone Available 24/7?

Understanding patients may have questions, concerns, and emergencies, we offer 24/7 support with a fast physician response time. 


Should you feel the nature of your problem is an emergency, please contact 911 for immediate response.

Can You See Patients Outside of Posted Hours?

Our office hours are go beyond a traditional physician's office hours; offering weekend day, afternoon, and evening appointments. This is to accommodate our patients' busy schedules.


If you require a specialized appointment time, please contact us  so we can try to schedule a mutually agreeable appointment time. 

Can I See a Doctor Now and Pay Later?

This will largely be determined by several factors. If you have insurance that we accept, and your exam reason qualifies for a billable service covered by your carrier, you will be responsible for the co-payment at the time of service. It is up to the patient to determine if yearly deductibles, plan out-of-pocket expenses, and other costs have been met. 


Should you be unsure regarding your deductible status you can A) Contact your insurance carrier(s) to see if year-to-date deductible(s) have been met, or B) Pay as a cash payment and upon receipt, submit this to your carrier(s) for reimbursement. 


If you are not covered by insurance, or are scheduling an exam for a service not covered by your plan, payment is due at the time of service. At this time we only accept cash payments. 

I Have a Question Not Covered Above

We welcome questions from prospective and existing patients. Contact us with your question and we'll respond promptly.